Platform terms of use.

Acceptance, authority, and agreement hierarchy

These Platform Terms of Use (“Terms”) govern access to and use of NicklOne by Pyro Mart, Inc. d/b/a NicklOne (“NicklOne,” “we,” “us,” or “our”). By accessing the service, you agree to these Terms on your own behalf and, if you use NicklOne for an organization, on behalf of that organization. You represent that you have authority to do so.

If your organization has a signed master services agreement, order form, statement of work, or data processing addendum with NicklOne, that agreement governs the services and controls if it conflicts with these Terms. These Terms do not grant access to a customer workspace until NicklOne or the applicable customer authorizes it.

Accounts and permitted use

Use NicklOne only for the internal business operations of the customer organization that authorized your account. Keep credentials confidential, use individual accounts rather than shared credentials, and promptly tell us if you suspect unauthorized access. You may not reverse engineer, interfere with, compromise, scrape, resell, or make the service available to an unauthorized third party.

You may not upload or use information in a way that violates law or another person’s rights. Do not use the service to store passwords, security codes, full payment-card information, Social Security numbers, protected health information, or other highly sensitive data unless a written agreement specifically permits it.

Customer data and operational decisions

The customer retains its rights in information it or its authorized users submit to the service (“Customer Data”). The customer is responsible for the accuracy, legality, and permissions required to provide Customer Data to NicklOne, including information about customers, vendors, and employees. NicklOne may process Customer Data only to provide, secure, support, and improve the service as permitted by the applicable customer agreement.

NicklOne is an operating platform, not the customer’s accountant, legal adviser, financial institution, carrier, or merchant of record. The customer remains responsible for its inventory, purchasing, pricing, tax, accounting, payment, shipping, customer-service, and regulatory decisions.

Third-party integrations

Connections to QuickBooks Online, warehouse systems, commerce platforms, payment processors, and other third-party services require the customer’s authorization and are subject to the third party’s own terms, availability, APIs, and permissions. NicklOne does not receive a customer’s QuickBooks password through the authorization process. The customer is responsible for maintaining the necessary third-party subscriptions and for reviewing all data mappings and workflow outcomes.

Unless a customer agreement states otherwise, production-affecting actions—including invoices, purchase orders, inventory adjustments, and financial postings—require human approval. A customer can request that NicklOne disconnect an integration, and a customer administrator can revoke access through the third-party service where available.

Pack Intelligence and AI features

Pack Intelligence may generate suggestions, summaries, forecasts, and workflow recommendations from available information. These outputs are advisory and may be incomplete or inaccurate. They are not accounting, tax, legal, medical, safety, or other professional advice. A qualified customer operator must review and approve material decisions or actions before they are taken.

Availability, intellectual property, and changes

NicklOne and its licensors own the service, documentation, and related intellectual property. Subject to these Terms and the customer agreement, we grant authorized users a limited, non-exclusive, non-transferable right to use the service during the authorized term. We may maintain, modify, or discontinue aspects of the service, provided that any committed services remain subject to the applicable customer agreement.

Except for commitments expressly stated in a signed customer agreement, the service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages. Any liability and remedy are governed by the applicable customer agreement; where no customer agreement applies, liability is limited to the amount paid to NicklOne for the service in the twelve months before the event giving rise to the claim.

Governing law

These Terms are governed by Delaware law, without regard to conflict-of-law principles. Courts located in Delaware have exclusive jurisdiction over disputes arising from these Terms, except where applicable law requires otherwise.

Contact and changes

For questions about these Terms, contact support@nicklone.com. We may update these Terms by posting a revised version here. If you continue using the service after the effective date, you agree to the updated Terms, subject to any signed customer agreement that controls.